دانلود وردپرس تاریخ شمسی و فارسی‌ساز

دانلود افزونه

افزونه پشتیبانی و ارسال تیکت

توسط Awesome Support Team

توضیحات

این افزونه برای پشتیبانی قدرتمند سایت ساخته شده است، شما به وسیله این افزونه قادر خواهید بود تیکت‌های ارسال شده توسط مخاطبین سایت را دسته‌بندی کنید، تا بتوانید در پاسخگویی دقیق به مخاطبین درست عمل کنید.

تصاویر

Agent's view of the tickets list

Client view of the tickets list

Client view - ticket details

Basic settings page without any add-ons

Login and registration screen available as soon as the plugin is activated

Login/Registration screen with guest tickets add-on enabled

Agent's view when replying to a ticket.

Agent's view when replying to a ticket - with the custom fields tab showing the default custom fields.

Agent's view when replying to a ticket - with the basic time tracking fields shown.

A closer look at the reply area on a ticket when an agent is replying to a ticket

Create unlimited priorities with color coding

Create unlimited departments

Settings: Email alerts - setup header and footer

Settings: Email alerts - setup email addresses and templates for outgoing emails (6 templates available including submission confirmation, reply alert to agent, reply alert to client and close alerts and confirmations)

Settings: Color codes for status and labels

Settings: Basic (non-premium) Time-tracking

Settings: File upload

Settings: Some Advanced Settings

Settings: Registration Settings #1

Settings: Registration Settings #2

Settings: General #2

Settings: General #3

Settings: General #4

Settings: Product management and syncing including automatic syncing of WooCommerce and Easy Digital Downloads Products

Premium Addon: Report Widgets

Premium Addon: Report Widgets settings

Premium Addon: Gravity Forms Bridge - create completely customized ticket forms in Gravity Forms!

Premium Addon: Gravity Forms Bridge - map data from gravity forms to custom fields

Premium Addon: User friendly custom fields (Basic Field Settings #1)

Premium Addon: User friendly custom fields (Basic Field Settings #2)

Premium Addon: User friendly custom fields (Advanced Settings)

Premium Addon: FAQ List

Premium Addon: FAQ - agent view while responding to a ticket and selecting an FAQ for the ticket response.

Premium Addon: FAQ - user view shows suggestions while creating a ticket

Premium Addon: FAQ - Settings #1

Premium Addon: FAQ - Settings #2

Premium Addon: EMAIL SUPPORT - Settings configuring support email inbox for incoming tickets and replies

Premium Addon: EMAIL SUPPORT - Incoming email handling options #1

Premium Addon: EMAIL SUPPORT - Incoming email handling options #2

Premium Addon: EMAIL SUPPORT - Incoming email handling options #3

Premium Addon: EMAIL SUPPORT - Inbox Rules

Premium Addon: EMAIL SUPPORT - Multiple Mailboxes

Premium Addon: REPORTS & STATISTICS - Home Screen - you can create hundreds of reports from here!

Premium Addon: REPORTS & STATISTICS - Report chart with filter options

Premium Addon: REPORTS & STATISTICS - Report chart with tabular data

Premium Addon: Canned Responses List

Premium Addon: Canned Responses - agent view while responding to a ticket

Premium Addon: WooCommerce - Adds a GET HELP button right next to each WooCommerce Order

Premium Addon: WooCommerce - The WC order number is automatically attached to every ticket

Premium Addon: WooCommerce - The agent can see all related WC orders and activity for the customer when processing the ticket

Premium Addon: Satisfaction Survey Landing Page

Premium Addon: Satisfaction Survey Configuration Screen Part 1

Premium Addon: Satisfaction Survey Configuration Screen Part 2

Premium Addon: Private Credentials help protect your customers confidential information

Premium Addon: Powerpack - just a small sample of over 50 additional functions

Premium Addon: Powerpack - more samples of over 50 additional functions

Premium Addon: Powerpack - even more samples of over 50 additional functions

Premium Addon: Powerpack - yet more samples of over 50 additional functions

Premium Addon: Remote Tickets - collect tickets from any site with a simple ticket popup form

Premium Addon: Remote Tickets - configure as many remote sites as you like

Premium Addon: Documentation - a beautiful default layout for your user documentation

Premium Addon: Service Level Agreements - help meet your internal and external obligations with due dates calculated for each ticket

Premium Addon: Service Level Agreements - due date calculations take into account work days and other factors

Premium Addon: Service Level Agreements - clearly marked due-dates for each ticket

Premium Addon: Issue Tracking - handle multiple tickets related to the same issue with ease

Premium Addon: Private Notes - add notes to tickets that only other agents can see

Premium Addon: Rules Engine - automate ticket handling and routing with ease

Premium Addon: Rules Engine - more than a dozen conditions to filter ticket actions

Premium Addon: Advanced Time Tracking - Automatic timer

Premium Addon: Advanced Time Tracking - Detailed tracking down to the reply level

Premium Addon: Advanced Time Tracking - multiple time related reports

Premium Addon: Advanced Time Tracking - settings

Premium Addon: Notifications - 3rd party notifications and slack integration

Premium Addon: Notifications - sample email template

Premium Addon: Paid Support - get paid for your tickets via subscriptions or one-time payments

Free Addon: Custom Status and Labels - create an unlimited number of color coded custom status and labels for your tickets

Free Woocommerce Integration: Adds the SUBMIT TICKET and MY TICKET page links to the WooCommerce user dashboard

نصب

نصب خودکار:
برای نصب خودکار بدون دانلود کردن از داشبورد وردپرس به قسمت افزونه ها رفته و روی افزودن کلیک کنید. در باکس جستجو عبارت “awesome-support” را وارد کنید و افزونه را نصب و فعال کنید

نصب دستی:
افزونه را دانلود کرده و از صفحه افزونه ها در داشبورد وردپرس روی افزودن کلیک کنید و سپس بالای صفحه لود شده روی بارگذاری افزونه کلیک کرده و بعد از آپلود افزونه آن را فعال سازی کنید

محبوبیت

محبوبیت این آیتم 70 درصد می باشد.

کد شعر است

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